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Digital inclusion · 4 min read

Digital literacy in South-South Nigeria: beyond the internet connection

What available data can — and cannot — tell us about digital literacy in South-South Nigeria, and how Roothub supports practical digital adoption.

By The Roothub ·

Roothub community photograph accompanying the Calabar hub announcement in Cross River State
From Roothub’s Calabar expansion announcement, July 2025. Photo: The Roothub

A phone can connect you to the internet. It cannot, on its own, teach you to spot a phishing link, organise a spreadsheet or apply for work online. Access is the doorway. Digital literacy is knowing what to do once you are through it.

That distinction matters when we talk about the South-South: Akwa Ibom, Bayelsa, Cross River, Delta, Edo and Rivers. A useful conversation starts with evidence — and is honest about where the evidence stops.

Is there a reliable South-South digital literacy index?

We did not find a current, representative, population-wide digital literacy index covering all six South-South states in the sources reviewed for this article. That is a research limitation, not proof that no local study exists.

The NCC’s 2024 baseline study examines digital skills among women, youth and people with disabilities nationally. It is relevant context, but it should not be repackaged as a single regional score. Small student surveys cannot speak for every age group or community either.

Sources: NCC baseline study on digital skills · 2024

Internet subscriptions are a clue — not a literacy score

NBS reported about 163.8 million active internet subscriptions in Nigeria in Q4 2023. Bayelsa recorded roughly 1.19 million, the fewest among the states in that report.

These are subscriptions, not unique people: one person can use more than one SIM. State totals also reflect population size. They do not establish who can use digital tools safely or productively, and they are historical figures, not a 2026 snapshot.

Better questions include: Can someone send a professional email? Use a spreadsheet? Protect an account? Complete an online application without help? Those are capabilities we can teach and assess.

Sources: NBS Telecoms Data: Q4 2023

Illustrated Nigerian learners sharing a laptop and phone beside symbols of business growth and digital inclusion
Digital adoption starts with useful skills and people supporting people. Concept illustration. AI-assisted illustration: The Roothub

Human capacity development makes adoption useful

Digital adoption should solve everyday problems. A trader keeps clearer records. A jobseeker prepares a readable CV. A community organiser collects registrations without losing the details. These are examples of useful tasks, not claims about named Roothub beneficiaries.

Training works better when people can practise on relevant problems, ask questions and return for support. Affordable access, accessible materials and provision for learners with disabilities also matter. Teaching a tool once is not the same as helping someone use it confidently.

  • Begin with everyday digital safety and communication.
  • Add role-specific skills and practical projects.
  • Measure what learners can do before and after training.
  • Follow up on continued use, not just attendance.

Roothub’s contribution: local roots, wider reach

Roothub’s roughly 12-year history began around 2014, according to its ten-year account published in 2024. It reports training 3,300 people in Akwa Ibom before the Google-backed Tech101 expansion, which targeted 10,000 learners across the Niger Delta.

Its July 2025 Calabar announcement described a third South-South location. These programmes and locations show an approach to expanding learning access. They do not, by themselves, establish a measured increase in the region’s digital literacy rate.

The next step is practical: combine training with project feedback, safe digital habits and follow-up. Roothub Live gives community members another place to keep that learning going beyond a physical session.

Sources: Roothub’s ten-year training report · April 2024Roothub opens in Calabar · July 2025

A stronger regional story needs stronger measurement

A credible regional index would need a clear skills framework, representative sampling across all six states, urban and rural coverage, transparent methods and dated results. Until then, use the available indicators carefully.

For learners, the absence of a perfect index is not a reason to wait. Start with one task you cannot yet do independently. Learn it, practise it and help someone else do it too. Digital adoption becomes real when it becomes useful.

Your next three moves

  1. 01

    Identify one everyday digital task you need to master.

  2. 02

    Practise it safely and check that you can do it independently.

  3. 03

    Join a learning community and help another person get started.

Connection is the start. Capability is the goal.

Join roothub.live to learn useful skills and grow with a community rooted in the region’s digital future.

Join the community

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